Many organisations are stuck on PDFs, while systems that help us manage information in flexible formats are not being used. We’re blissfully unaware of the cost of locking up content in PDFs.
Most recent articles
Some common problems arise when organisations use a distributed publishing model for their website or intranet. In this article, we outline 9 ways you can start managing these problems.
Distributed publishing can pose significant challenges that affect the quality of your content. In this article, we look at eight of these challenges.
Some organisations publish large amounts of their online content as PDF documents. But PDF is rarely chosen because it’s been assessed as the best format for the content. In this article we discuss ways to reduce reliance on PDF.
If you want quality online content, you need to do more than a content audit. You need to understand the people, process and cultural issues that resulted in poor content.
After working on Australian university websites for 18 years, I saw the same problems over and over. Three simple idioms capture them well.
If your organisation still takes a print or document-first approach to content, here are some tips to help you repurpose content for the web.
Content management systems (CMS) make publishing and managing web content easier. But some systems have limiting features, or are set up in ways that aren’t helpful. In this article, we look at page titles and CMS behaviour to watch out for.
What happens when organisations are too inward-looking? It soon becomes obvious to your clients that they are not your most important consideration. If this happens on your website, don’t expect them to stay long.
If you rush to get content online you’ll find it’s nearly always longer than it needs to be. It takes time to edit out the words that aren’t doing any work. Sadly, web writers often don’t spend that time. And users simply won’t!
A common question in our web writing workshops is ‘How do we stop people publishing content we know no one will ever use?’ It’s not easy, but we offer some suggestions in this article.
Publishing content online is fast, cheap and easy. That’s one of the great things about the web, but also one of its downsides. Many websites heave and groan under the weight of too much low value content. Sadly, their users do too.