User story cards can help you identify your users and their tasks. They’re an easy way to do a little planning to help guide your writing.
Planning
A series of articles on planning before writing content. Tackles the problems that stem from short time-lines and the use of non-professional writers within large organisations.
Most recent articles
User story cards for web writers
Getting the planning process right
Web writers sometimes say there’s no point planning content. Content approvers make so many changes that planning time is wasted. Sounds reasonable, except there’s a flaw in the logic.
Know your purpose before you start writing
Lack of planning leads to content that lacks a focus or clear purpose. Asking the right questions before you start writing will help you write better content.