User story cards for web writers
User story cards can help you identify your users and their tasks. They're an easy way to do a little planning to help guide your writing.
Articles | Planning
Our articles cover a range of topics on writing for the web. Accessibility is a common focus because not a lot is written on the topic from a writer’s point of view.
Getting the planning process right
Web writers sometimes say there's no point planning content. Content approvers make so many changes that planning time is wasted. Sounds reasonable, except there's a flaw in the logic.
Know your purpose before you start writing
Lack of planning leads to content that lacks a focus or clear purpose. Asking the right questions before you start writing will help you write better content.